Scuola Leonardo da Vinci - Scuola di lingua italiana in Italia

Italian language school "Scuola Leonardo da Vinci ®"

Learn Italian in Florence, Milan, Rome and Siena
Officially authorized by the Italian Ministry of Education

Scuola Leonardo da Vinci ®

Italian language professional course: Italian for hotel industry

Corso di italiano per il settore alberghiero


Starting dates: every Monday
Duration: min. 2 weeks
Lessons: 6 per day, 30 per week
Levels: from 3rd above
Participants: max. 12 per class
Dates: click here
Prices: click here
More information: click here
To enroll: click here

This course consists of 4 lessons in a Intensive Language Course plus 2 private tutorials on hotel industry, each day.

The course is designed for students who are interested in hotel language for professional reasons. The program deals with various fields in the hotel sector, aiming at providing students with the basic vocabulary and professional expressions that are most often used. The topics are confronted in several ways: with topical readings from manuals used in hotel schools, as well as analyses of advertising brochures, hotel forms and newspaper articles about tourism. After identifying the basic technical words and expressions, the student is helped to assimilate them through targeted exercises and discussions. On the request of the student, guided visits can be arranged to hotels.

The course is conceived for all students who have an intermediate level of Italian language.

Topics that may be discussed during the course:

  1. Hotel classifications by type and law
  2. The front desk: reception, cashier, doorman and switchboard
  3. Communication in the hotel: telephone, written, direct
  4. Reservations and guarantees for the hotel
  5. Relations with external agents: agencies, tour operators, public bodies and companies
  6. Secretariat: reservation planner and registration of arrivals and departures, filing and correspondence
  7. Checking in the guest: identification, registration, keys and complaints
  8. Doorman: services within and outside of the hotel
  9. Cashier: specific operations, forms of payment, currency exchange
  10. Hotel marketing and public relations
  11. Areas within the hotel building
  12. Hotel layout and principles of injury prevention
  13. Room division
  14. Food and beverages
  15. Hotel professions
  16. The structure of the hotel business
  17. Hotel correspondence

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Contact us

The school provides for all the necessary information online but may also, on request, answer to all your demands and send you a brochure.

  • Information center: +39 055 290305

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